Terms and Conditions
Order Processing Time
Orders typically take 3-5 business days to process before they are shipped
Pre-order items will ship 2-3 weeks after receipt. During sale events and new collection launches, there may be a slightly longer processing time.
Shipping
Orders typically take 2-4 business days to arrive. However, inclement of the weather, distance
from sender, or a variety of other unforeseen circumstances may make this time longer. Once
you have your tracking please contact ups with any issues with delivery times.
Domestic
All domestic orders are shipped via FedEx and/or ups.
International shipping
International orders are sent out via ups and/or FedEx. Shipping times depend on final destination country.
We try our best to make sure duties on our products remain low- but if you are an international buyer, some duties may apply.
Out of stock items
If your order includes multiple items and one (or more) of the items are out of stock: we will go ahead and ship the rest of your order, issuing a refund to your original form of payment for the item(s) not in stock.
Delivery claims
If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it; you must contact us within 5 days to file a claim.